Synapse

 

Understanding your clients and their topics of interest is paramount to ensuring not only their retention but also improving sales. FeedStock Synapse tracks all client interactions automatically, giving you unrivalled insights for a smarter sales process. The system is designed for the modern workforce, there are no email plugins to operate, and every interaction across every device is captured.

Overview

Track everything, log everything, automatically

FeedStock Synapse provides you with the most sophisticated email interaction analytics, giving you the data you need to optimise your sales performance and improve your workflow. There is no need to remember what to track as all high value interactions are classified automatically.

Analyse

Power Search functionality uncovers rich insights

Analyse every email, topic and link that travels into and out of the organisation. Search and analyse individual emails, teams, email subject and sales campaigns using the intelligent keyword search system. Understand what your clients care about.

Automated

Built for the modern enterprise 

No email plugins, portals or manual inputs are required. FeedStock integrates server side to capture every email and link sent across all devices to give you 100% consistent data. The system delivers 10x more client engagement data and 5x more contacts than market leading CRMs**.

** = This was based on a side by side analysis of interaction data produced by the FeedStock system and a market leading CRM.

Insight

Act faster, deliver more

Track your email and its impact on your clients. FeedStock highlights when emails are opened or and when links are clicked to give a granular understanding of the success of your product.

Engagement

Analyse email campaigns

Synapse classifies how your all of your emails are being engaged with, differentiating between emails which have been opened and which links have been clicked on. We equip you with the data to identify up-selling and cross-selling opportunities as well as high traction clients and clients at risk.