FeedStock is Hiring: Join our World Class Team


FeedStock takes pride in attracting and retaining the best talent in the sector. We welcome exceptional, driven and passionate individuals to join our growing team of industry leading professionals.  If you do not see a suitable position below but like the sound of FeedStock, we are always looking for hot talent so please send your CV to info@feedstock.com

Technical Integration Engineer

As the liaison between the Sales and Development teams, you will be responsible for providing technical support throughout the product sales life cycle, from pre-sales to the integration phase and post-sale.

Main responsibilities

– Pre-Sale:
– Pre-sales technical demonstrations and presentations supporting our Sales team
– Analysis of security and deployment requirements with client’s IT staff
– Work with our Development team and client’s IT staff for designing bespoke architecture solutions
– Write system documentation of the proposed bespoke solutions as well as the standard ones
– Assess and answer security and data privacy questions
– Integration:
– Proactively own high-visibility, high-touch customer relationships during the integration phase (staging, pre production, test users, production)
– Manage communication and deadlines between client’s IT staff and our Development team
– Post-sale:
– Customer technical support – estimate the size and scope of engineering issues and liaise with clients to manage successful bug fixes
– Customer success management – maintain close relations with existing clients to ensure smooth continued delivery of product
– Release planning and system documentation – manage release documentation and communicate updates with client end-users

Skills and experience

– Ability to work in an agile, fast-paced environment
– Ability to analyse test scenarios, apply critical thinking, and troubleshooting skills
– Strong communication skills (written and verbal)
– Ability to think beyond assigned task, and be a good team player
– Knowledge of enterprise system installations
– Knowledge of technology solutions, current trends and techniques including but not limited to:
– APIs and software development models
– AWS cloud technologies (cloudformation, cloudwatch)
– IT security (on-premise and hybrid solutions)
– Experience writing sample code with previous developing experience a bonus
– Experience testing APIs using automation tools (e.g. SoapUI, PostMan)
– Relevant university degree – IT / Computer Science with business management or similar
– Bonus: knowledge of financial services sector

The successful candidate will be confident delivering both the technical and client-facing aspects that the role demands. Being able to understand the client’s business requirements and mapping those to FeedStock’s technical solution is of paramount importance in this role. As is the ability to articulate complex technical considerations in a clear, coherent way to both technical and non-technical audiences.

This role is for a dynamic, energetic self-starter who thrives in a fast-paced, start-up environment. You will be leading our efforts in complex scenarios facing large organizations’ IT teams, solving unexpected complications in real-time, and integrating with a wide range of information systems. If you want to help our highly-skilled team deliver revolutionising software solutions to a rapidly-growing client base, get in touch!

Salary

Location

Position

Type

Apply via email